منابع
الف- فارسی
- اکبری ، ع. (1386) عملکرد چیست؟ . http://www.aliakbari.ir
- امامی میبدی، ع. (1384) اصول اندازه گیری کارایی و بهره وری (علمی و کاربردی)، انتشارات موسسه مطالعات و پژوهشهای بازرگانی، تهران.
- تولایی، ر. (1386) رویکردهای نوین به ارزیابی عملکرد سازمانها، پایگاه مقالات مدیریت.
- حاجی جباری ، ع.، سرآبادانی ، م. (1386) راهنمای کاربردی ارزیابی عملکرد دستگاههای اجرائی، انتشارات مرکز آموزش و تحقیقات صنعتی ایران، تهران.
- علی سلیمانی، ع. (1384)، کارت امتیازی متوازن، انتشارات مرکز آموزش و تحقیقات صنعتی ایران، تهران.
- عفتی داریانی، م.، رفیع زاده بقرآباد، ع.، رونق، م. (1386)، مدیریت عملکرد (با نگاهی به ارزیابی عملکرد دستگاههای اجرائی)، انتشارات فرمنش، تهران.
- صدوقیان، م.، تدین، ع. (1385)، دو مدل مکمل در ارزیابی عملکرد، ماهنامه تدبیر ، سال هجدهم، ش. 179، تهران.
- محمدبیگی خورتابسرا، ی.(1383)، الگــوی منطقی برای ارزیابی سازمان و برنامهها، ماهنامه تدبیر، سال چهاردهم، ش.44، تهران.
ب- انگلیسی
- § Abbott, M.,Wu, S. (2002),Total factor productivity and efficiency of Australian airports, The Australian Economic Review, No. 35, pp. 244–260.
- § Adler, N., Berechman, J. (2001), Measuring airport quality from the airlines viewpoint: An application of DEA, Transport Policy, No. 8, pp.171–181.
- § Barros, C.P., Sampaio, A. (2004), Technical and Allocative Efficiency in Airports, International Journal of Transport Economics, No. 31, pp. 355–377.
- § Bazargan M, Vasigh B (2003), Size versus efficiency: a case study of US commercial airports, AirTransp Manag, pp.187–193.
- § Chin, A.T.H., Siong, L.E., (2001), Airport Performance: a Comparative Study between Changi Airport and Airports in the New York–New Jersey metropolitan area. World Conference on Transportation Research, Seoul.
- § Doganis,R.,Graham,A., (1987), Airport management:the role of performance indicators. Transport Studies Group, Polytechnic of Central London.
- § Dieke,P., Pestana Barrosa.C.(2007), Performance evaluation of Italian airports: A DEA, Journal of Air Transport Management, No. 13, pp.184–191.
- § Federal Aviation Administration (1983), Airport Capacityand Delay , AC:l50/5060-5. Washington ,D.C., USA.
- § Fernandes, E., Pacheco, R.R. (2003), Managerial efficiency of Brazilian airports, Transportation Research Part A: Policy and Practice, No. 37, pp. 667–680.
- § Fung,M.K.Y.,Wan,K.K.H.,Hui,Y.V.,Law,J.S.,(2008), Productivity Changes in Chinese airports 1995–2004, Transportation Research Part E, No.44(3)
- § Gillen,D.,Waters,W.G. (1997), Introduction to Airport performance measurement and airport pricing,Transportation Res.-E, Vol.33, No.4, pp. 245-247.
- § Gillen,D.,Lall,A.(2001), Developing Measures of Airport Productivity and Performance:an Application of DEA, Transportation Research E, Vol. 33, pp. 261–273.
- § Gillen,D.,LALL,A.(1997), Developing Measures of airport productivity and performance: An application of data envelopment analysis, Transportation Res.-E , Vol.33 , No.4 , pp. 261-273.
- § Gillen, D., Lall, A., (1997),Non-parametric measures of efficiency of US airports, International Journal of Transport Economics, No. 28, pp.283–306.
- § Graham,A.,Dennis,N.(2007), Airport traffic and Financial performance: A UK and Ireland case study, Journal of Transport Geography, No. 15, 161–171.
- § Hooper,P.G.,Hensher,D.A.,(1997), Measuring TFP of airports-An index number approach, Transportation Res.,Vol.33, No.4, pp. 249-259.
- § ICAO.(1999), AIRPORT Privatization Seminar/Forum For the NAM/CAR/SAM Regions. Control And Monitoring Measures States Should Apply In A Privatized AIRPORTS Environment, Guatemala city, Guatemala.
- § ICAO.(2006), Doc9562,Airport Economics Manual, Montréal, Canada.
- § ICAO.(2008), Annex 16to the Convention on International Civil Aviation, Environmental Protection-Volume I Aircraft Noise, Montréal, Canada.
- § ICAO.(2008), Annex 16, Environmental Protection, Volume II Aircraft Engine Emissions, Montréal, Canada.
- § Lin,L.C.,Hong,C.H.(2006), Operational Performance Evaluation of International Major Airports: An Application of Data Envelopment Analysis, Journal of Air Transport Management , No.12, pp. 342–351.
- § Murillo-Melchor, C. (1999), An analysis of technical efficiency and productive change in Spanish airports using the Malmquist Index, International Journal of Transport Economics, No. 26, pp. 271–292.
- § Ouma ,T., Adlerb,N.,Yu,C. (2006), Privatization, corporatization, ownership forms and their effects on the performance of the world’s major airports, Journal of Air Transport Management, No. 12 , pp.109–121.
- § Parker, D. (1999), The Performance of BAA before and after Privatization, Journal of Transport Economics and Policy, No. 33, pp.133–145.
- § Pels, E., Nijkamp, P., Rietveld, P.(2001) Relative efficiency of European airports, Transport Policy, No. 8, pp. 183–192.
- § Pels,E.,Nijkamp,P., Rietveld, P. (2003),Inefficiency and scale economics of European airport operations, Transportation Research Part, E. 39, pp. 341–361.
- § Roman,C.Martin,C.(2001), An application of DEA to measure the efficiency of Spanish airports prior to privatization, Journal of Air Transport Management, pp.149-157.
- § Sarkis, J., (2000), Operational efficiency of major US airports, Journal of Operation Management, No. 18, pp. 251–335.
- § Sarkis, J. ,Talluri, S. (2004), Performance based clustering for benchmarking of US airports, Transportation Research Part A, pp. 329–346.
- § Transportation Research Board.(2008), ACRP Report 4- Ground Access to Major Airports by Public Transportation, Washington,D.C., USA .
- § Transportation Research Board,(2011). ACRP REPORT 19A. Resource Guide to Airport Performance Indicators, WASHINGTON,D.C.
- § TRB.(2004), Mission ,Services ,Organization, Washington, D.C., USA. http://www.trb.org/AboutTRB/Public/MissionandServices.aspx.
- § TRB.(2009), ACRP01-09 Airport Performance Indicators, Washington, D.C. ,USA. Vasigh, B., Hamzaee, R.G. (2000), Airport efficiency: an empirical analysis of the US commercial airports. Paper presentedat the Fourth Annual Conference of the Air Transport Research Group, Amsterdam.
- § Wanga,R., Ho,C., Feng,C., Yang,Y.(2004), A Comparative Analysis of the Operational Performance of Taiwan’s Major Airports, Journal of Air Transport Management, No. 10 , pp. 353–360.
- § Yoshida,Y.,Fujimoto, H. (2004), Japanese-airport benchmarking with DEA and TFP methods:testing the criticism of over-investment in Japanese regional airports, Transportation Research Part E, No. 40, pp. 533–546.
- § http://www.trb.org/TRBNet/ProjectDisplay.asp?ProjectID=2569.
- § http://www.atrsworld.org/aboutus.html
- § http://www.atrsworld.org/docs/Benchmarking 2008.pdf
- § http://WWW.Strategy2act.com/solutions/airport.htm
- § http://WWW.Fly2houston.com/about Balancedscorcard.
- § http://www.flightstats.com/company/the-minor-effect-of-sequestration-on-air-traffic-control/
|