مقاله پژوهشی:تدوین الگو راهبردی توانمندسازی نیروی انسانی با رویکرد معادلات ساختاری (مطالعه موردی: سازمان گردشگری استان تهران)

الف. منابع فارسی

• امین، فرشته؛ سیدجوادین، سید رضا؛ رمضانی، علی (1393)، تدوین الگو برنامه‌‌ریزی استراتژیک نیروی انسانی بر مبنای فرایند توانمندسازی کارکنان، نشریه مدیریت بازرگانی، 6(2).270-251.
• جزئی، نسرین و رستمی، علی (1390)، طراحی و توسعه الگو راهبردی توانمندسازی منابع‌انسـانی در سازمان های دانش محور، نشریه پژوهشهای مدیریت منابع سازمانی،1(3).24-54.
• میرمحمدی، سید محمد؛ حسین پور، داوود؛ قاسمی، حمید رضا (1396)، عوامل کلیدی موفقیت توانمندسازی کارکنان، فصلنامه مطالعات بهبود و تحول، 25(83).93-114.
• نوبخت، محمدباقر؛ مظاهری، محمدمهدی؛ اصفهانی، مینا (1392)، ارائه الگوی توانمندسازی منابع‌انسـانی در سازمان های فرهنگی (مورد مطالعه: سازمان فرهنگی هنری شهرداری تهران)، نشریه مدیریت فرهنگی،7(19).71-87.

ب. منابع لاتین

• Amichai Y. H., Katelyn Y. A. M., Samuel A.(2018) ; Assessment of organisational involvement in implementing empowerment; Journal of Computers in Human Behavior.3(42).98-109.
• Chen, G. (2013), The impact of expectations on newcomer performance in teams as mediated by work characteristics, social exchanges, and empowerment, Academy of Management Journal.23(43).21.66.
• Clark, R.A., Hartline, M.D. and Jones, K.C. (2018), The effects of leadership style on hotel employees’ commitment to service quality, Cornell Hospitality Quarterly, 50(2). 209-230.
• de Jong, A., Wetzels, M. and de Ruyter, K. (2018), Linking employee perceptions of collective efficacy in self-managing service teams with customer perceived service quality, International Journal of Service Industry Management.3(21).90.103.
• Freez,J.Barney,U(2017).Employee empowerment: an integrative psychological approach, Applied Psychology – an International Review.3(21).66-89.
• Gill, A., Flaschner, A.B., Shah, C. and Bhutani, I. (2014), The relations of transformational leadership and empowerment with employee job satisfaction: a study among Indian restaurant employees, Business and Economics Journal
• Grove,P.B.(1971).Websters Third New International Dictionary of the English Language unabridge.Spring field,MA,G&C Merrian.
• Jang, S. (2018), The antecedents and consequences of psychological empowerment: the case of Taiwan’s hotel companies, Journal of Hospitality and Tourism Research,3(21).88-90.
• Liang,H(2017). Knowledge-based organization evaluation decision support systems, A Managerial Perspective Journal of Applied Psychology.21(29).99-123.
• Hartline, M.D., Maxham, J.G. III and McKee, D.O. (2018), Corridors of influence in the dissemination of customer-oriented strategy to customer contact service employees, Journal of Marketing
• Kanher ,G, kango,G(2018). An integrative model of the empowerment process; Human Resource Management Review.3(54).89-129.
• Kim, B., Lee, G., Murrmann, S.K. and George, T.R. (2012), Motivational effects of empowerment on employees’ organizational commitment: a mediating role of management trustworthiness, Cornell Hospitality Quarterly.32(43).65-78.
• Robily, A (2017), Measuring intrapersonal component of psychological empowerment. Confirmatory factor analysis. American Journal of community psychology.2(54).34-65.
• Terloxsen,U(2018). The road to empowerment: Seven questions every leader should consider; Organizational Dynamics.2(43).45-76.
• Savich,H(2018). Structural and psychological empowerment climates, performance and the moderating role of shared felt accountability; A Managerial Perspective Journal of Applied Psychology.3(12).45-87.
• Singh, J. (2017), Performance productivity and quality of frontline employees in service organizations, Journal of Marketing, .64(32). 15-34.
• Sholz,J(2017). Velthouse B.; Cognitive elements of empowerment: An interpretive model of intrinsic task motivation; Academy of Management Review.4(32).11-34.
• Thomas, K.W. and Velthouse, B.A. (2017), Cognitive elements of empowerment: an ‘interpretive’ model on intrinsic task motivation, Academy of Management Review, Vol. 15, pp. 666-681
• Wiley, J.W. (2016), Linking survey results to customer satisfaction and business performance, in Kraut, A.I. (Ed.), Organizational Surveys: Tools for Assessment and Change, Jossey-Bass, San Francisco, CA, 1(12). 330-359.
• Yang, J. (2017), Antecedents and consequences of knowledge sharing in international tourist hotels, International Journal of Hospitality Management, 29(23). 42-52.